Wyatt said that it's ironic because the distance between the two concourses isn't as long as walks in the old airport. One of the top complaints is the distance between the A and B concourses. It's working much better."Īs travelers return to flying, staff members have heard feedback that has helped them improve the airport. "I think I can safely say now that we've really got a feel for the place. "We've had, really, the better part of a year to really work out some of the kinks and bogs that are inevitable with a new facility," Wyatt said. But it ultimately allowed airport employees to ease into their new digs and work out any issues without it really impacting any travelers. Prior to COVID-19, airport staff hoped for a big first day so they could see what areas needed to be addressed. That travel lag may have been a blessing. It's now back to about 20,000 people daily, even hitting 29,000 people at one point this year, according to airport officials. 15, 2020, due to COVID-19 and its travel impacts. There were only about 7,000 people coming through the airport daily when the new airport opened Sept. Wyatt estimates that travel is at about 90% to 95% of where it was before COVID-19 struck the travel industry. Travel to and from the Salt Lake City International Airport is slowly getting back to normal. "As soon as you're complete, the demand drives additional activity." Travel - and construction - growth one year later "The answer at airports is you're really never done," Wyatt said. So when will the construction of the airport be complete? Well, that's more of a rhetorical question. Some crews are putting the finishing touches on a new TRAX station outside the main terminal, while others are working on a concourse extension that will eventually make access to Concourse B easier - something that Wyatt jokes he's probably heard the most feedback about. "We're not done yet," said airport director Bill Wyatt, speaking from a third-story mezzanine as airline passengers shuffled to and from the airport's Concourse A below. But while the airport has come online more in the past year as people return to the skies - nearly tripling the number of average passengers walking through its concourses daily since its first week - there's plenty of evidence that the new airport isn't complete.
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